My mortgage company did not pay my taxes (without my knowledge) and my account
became delinquent. I’d previously called my mortgage company to find out the payoff amount on my loan, and because of that, they froze my escrow account. But they didn’t tell me, so my account became delinquent after a couple of months. I called the mortgage company myself and they said they couldn’t help because my house was already in the foreclosure stage. I flipped out, as you could imagine, because we have our taxes built into our mortgage every month. I called our provider law firm. The lawyer I worked with said what the mortgage company did was against the law and that they would help me rectify the situation. They wrote a letter on my behalf, and shortly after the mortgage company received it, they called us, apologized, and paid the $16,000 in back taxes.