Frequently Asked Questions

Yes, the same consumer protections apply to online purchases as they do for in-store purchases. If you’ve experienced problems with an online retailer, such as receiving faulty goods or not receiving your order, a lawyer can assist you in enforcing your rights.

If a business refuses to address your complaint, your lawyer can help you escalate the matter through legal channels. This may involve alternative dispute resolution (ADR) methods or filing a court claim.

Compensation depends on the nature of your case. You may be entitled to a full refund, replacement of goods, compensation for any financial loss, or damages for personal injury caused by defective products.

A lawyer can provide legal advice on your rights, negotiate with the business on your behalf, and represent you in court if needed. They can also guide you on gathering the necessary evidence and filing a claim if the dispute escalates.

A consumer rights dispute arises when you, as a customer, believe that a business has violated your rights by selling faulty goods, providing substandard services, or engaging in unfair business practices. Legal action may be necessary if the business refuses to resolve the issue.

As a consumer, you are protected by laws such as the Consumer Rights Act 2015. These laws ensure that goods must be of satisfactory quality, fit for purpose, and as described. Services should be performed with reasonable care and skill. If these standards aren’t met, you’re entitled to a repair, replacement, or refund.

You can schedule a consultation to discuss your business needs and decide whether a legal plan or specific unbundled service is the best fit. Reach out to us through our contact form, and we’ll guide you through the process.

Our services can complement your in-house legal team by providing additional expertise or handling overflow work, especially in specialized areas like compliance, intellectual property, or litigation.

Our pricing depends on the services you need. For ongoing support, our legal plans start at a flat monthly fee, while unbundled services are billed per case. Contact us to get a detailed quote based on your specific requirements.

If you’re starting a new business, expanding, entering into contracts, dealing with disputes, or managing employees, having legal support can protect your interests and prevent future problems.